Living Black at University 31 5 POLICIES AND PROCEDURES 5.0 Policies and procedures 31 5.1 Policy effectiveness 34 5.2 Confidence in policies 34 and procedures 5.3 Summary and key findings 35 Living Black at University 30 Compared to White students, Black students are less likely to believe that there is a zero-tolerance policy towards racism, and feel less comfortable reporting incidents of racial discrimination. In the focus groups, students discussed the gap between policy and practice, and their lack of trust in the process. 5.0 POLICIES AND PROCEDURES Respondents were asked to rate their level of agreement with each statement on a 5-point scale, where 1 = strongly disagree and 5 = strongly agree. Statement There is a zero-tolerance policy on racism in my accommodation. I feel comfortable reporting incidents of racial discrimination that occurred in student accommodation. 3.8 3.9 3.5 3.7 3.8 3.4 Mean average Mean White Mean Black/Black British