THE UNITE GROUP PLC Sustainability Report 2024 APPENDIX 3 continued Impact area Sustaiability priorities Ambition Performance Priority Target Metric 2022 2023 2024 Target Actual Target Actual Target Actual Students & young people Improving inclusion & achievement for young people in HE Number of new Unite Foundation scholars starting in year Number of scholars starting in reporting period 0 99 106 80 Maintain current donations Unite Foundation £ donated to Unite Foundation £1.7 million (£1,748,338) £1.8 million (£1,847,320) £1.8m £1.9 million (£1,886,966) Providing early careers opportunities Providing early careers opportunities Number of 3-month paid internships during reporting period 4 6 8 Placements Number of 12-month paid undergraduate industrial placements starting during reporting period 8 11 6 Helping our customers succeed in HE 100% of properties to have Resident Ambassadors Proportion of properties with Resident Ambassadors 100% 50% 100% 85% 100% 91% High standards of health, safety, security and wellbeing Reduce accident frequency rate Operational RIDDOR frequency rate Reduce 0.5 Reduce 0.3 Reduce 0.2 Reduce accident frequency rate Development RIDDOR frequency rate Reduce 4.6 Reduce 4.5 Reduce 3.7% Our employees Investing in our people to help them fulfil their potential 65% of leadership and management population hired internally Total proportion of current Grade A and B roles recruited internally 65% 60% 65% 75% 65% 81% A diverse, equitable and inclusive business where people can belong 40% female representation at leadership and management Total proportion of grade A and B roles 40% 30% 40% 28% 40% 37% Employee engagement score of 75+ As reported in employee engagement questionnaire >75 65 >75 70 >75 74 10% ethnic minority representation in management and senior leadership by 2025 Total proportion of current Grade A and B roles, based on voluntary self identification and including those who do not disclose 10 5% 10 8% 10% 7 Reward and benefits that encourage and recognise great work Maintain Real Living Wage accreditation Real Living Wage foundation accreditation Accredited Accredited Accredited Accredited Accredited Accredited Providing opportunities to develop throughout peoples’ careers E-learning courses completed As tracked by our Learning Academy n/a n/a n/a n/a n/a 36,322 Total hours of training delivered in year As tracked by our Learning Academy n/a 19,600 n/a 22,782 n/a 32,799 Average hours training per employee As tracked by our Learning Academy n/a 11.0 n/a 11.5 n/a 16.2 Creating a high performing culture based on our values Reduce employee sickness absence rate to 2.5% 2.5% 2.7% 2.5% 2.1% 2.5% 2.6 Reduce employee turnover to 35% in Ops 57% n/a 35% 32% 35% 28% Reduce employee turnover to 15% in Support by end of 2024 n/a n/a 15% 15% 15% 9% 38 GOVERNANCE APPROACH PROGRESS SOCIAL IMPACT LOOKING FORWARD APPENDICES