Q: WHAT WERE THE HIGHLIGHTS FOR THE PEOPLE TEAM IN 2025? A: We launched Grow with US, our new learning hub to bring together performance, learning and goal setting into one easy-to-use place. We also began embedding our values into everything we do, from performance conversations to the Big Welcome, which is our new Company induction. We’ve also seen strong engagement with My Impact, a new performance-enabled framework which we launched last year. Around 80% of our community is engaging with conversations around what they're delivering and how they're delivering. Finally, we opened a new London office this year, which is sparking collaboration, connection and high performance. Q: WHAT CHANGES HAS UNITE STUDENTS MADE TO LEARNING AND DEVELOPMENT IN 2025? A: This year we've made a number of changes to our learning and development offering, not just through structured development programmes but through real conversations about growth and career opportunities. We've put a big focus this year on our managers, because 70% of the experience that we have at work relates to our managers. We’ve really focused on building up their confidence to lead brilliantly, to give and receive feedback and to lead through change, and that’s supporting a culture of positive engagement and continuous learning. Q: HOW IMPORTANT HAS UNITE STUDENTS’ PEOPLE AND CULTURE BEEN TO ITS SUCCESS THIS YEAR? A: Our people and culture remain pivotal to our success. We’re committed to building an organisation that’s fit for the future and we’ve restructured the business to help achieve that. By working together this year, we’ve co-created new values, reshaped how we talk about performance and launched new policies that matter, from hybrid working to menopause support. Our people have also driven record high NPS scores, proving that when our people thrive, we're able to deliver outstanding experiences for the tens of thousands of students who choose to live with us each year. Q: WHAT ARE THE KEY PRIORITIES FOR THE PEOPLE TEAM IN 2026? A: Evolving our technology platforms and ways of working to ensure that work is easy and fun for our people. We'll be launching a new wellbeing network, we'll continue to support our managers on their journey, and we'll expand career opportunities for our people. We’re also excited to to have moved to a new Bristol office, which we hope will further enhance our ability to connect with each other, to collaborate and get stuff done. Building an organisation fit for the future “ Our people and culture remain pivotal to our success. Working together, we've co-created new values and reshaped how we talk about performance.” Q&A with Amy Round, Group People Director THE UNITE GROUP PLC Annual Report and Accounts 2025 39
Home for Success: Unite Students Annual Report 2025 Page 40 Page 42
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